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FAQ

Frequently asked questions

How do I purchase a course?

Let's get started! Add the courses you have selected to the cart by clicking on “Add to Cart.” Each course you select will automatically  add to your cart, and you may proceed to the checkout process by clicking on the cart icon and then the checkout button.

Interested in payment plans, custom packages, or other payment options? Contact info@zhealth.net to discuss options.

What are my payment options?

You can purchase all courses online using a credit card through our secure checkout process.

If you are a US Citizen, you can apply for financing with Affirm. If approved, you will get access to the materials right away.

If you would prefer to pay by PayPal or bank transfer please email support@zhealth.net.

Payment plans are available, but you will not have access to the online course or be able to attend webinars or workshops until payment is made in full.

How will I access my courses?

Z-Health University is the online learning platform designed to make your ongoing work with the Z-Health curriculum as easy and beneficial as possible. Upon your first purchase from Z-Health, you will be sent an email with instructions to set up your account. 

How do I complete a certification?

Our certification process is available completely online. After you complete a course purchase, you will be granted access to all course materials in your Z-Health University account. When viewing a course in your account, the certification exams are located in the course outline after the last module.

Can I get CEUs for attending your courses?

The Essentials of Elite Performance course is pre-approved for continuing education credits, and you can find the updated list of organizations and credit amounts here: https://zhealtheducation.com/product/essentials-of-elite-performance/

The Essentials course and all other courses can also be submitted to your certifying body to petition for credits. Many trainers have had success with this process, so if you need any additional materials from us after contacting your organization, please reach out to support@zhealth.net.

Do you offer a military/LEO/first responder discount?

Yes. We offer a 10% discount for all courses to military families and first responders. Please contact info@zhealth.net to register for a course with this discount.

Do you offer refunds?

Once a course has been purchased and digital access has been granted, we do not offer refunds or transfers. The intellectual property within the online materials is not able to be returned.

Do I have to complete the courses in a certain timeframe?

The courses are self-paced, so you can move through the material at whatever speed works best for you.

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