Privacy Policy for Z-Health Performance Solutions

Last updated: July 7, 2026

1. Introduction

Z-Health Performance Solutions (“we” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, online educational courses, and mobile applications.

2. Information We Collect

a. Personal Information:

• We may collect personal information such as your name, email address, and billing information when you register for our courses or make a purchase.

b. Usage Information:

• We gather information about how you interact with our website and courses, including pages viewed, time spent, and actions taken.
• Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

c. Device and Browser Information:

• We collect information about the device and browser you use to access our website, including IP address, operating system, and browser type.

d. Mobile Application Information:

• When you use our mobile application, we may collect crash logs, device identifiers, app interaction data, and any photos, audio recordings, or files you choose to upload within the app, for the purposes of providing app functionality, diagnosing issues, and preventing fraud or abuse.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and personalize our online educational courses and mobile applications.
• To process transactions and fulfill your orders.
• To communicate with you about your account, courses, and updates.
• To improve our website, courses, and mobile applications based on user feedback and usage patterns.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, mobile applications, and conducting our business, subject to confidentiality agreements.

5. Security of Your Information

We implement security measures to protect your personal information, including encryption of data in transit. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your information.

6. Data Retention and Deletion

We retain personal information only for as long as necessary to provide our courses and services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Specifically:

• Account and profile data (name, email address, login credentials): Retained while your account is active. If you request account deletion, we will delete your personal data within 30 days, except where retention is required for legal, tax, or regulatory reasons.
• Course progress, certificates, and enrollment history: Retained while your account is active so you continue to have access to what you have purchased. Deleted along with your account upon request, subject to the exceptions noted above.
• Order and transaction records: Retained for up to 7 years to comply with tax and financial recordkeeping laws.
• Mobile application data (crash logs, device identifiers, app interactions, photos, audio recordings, and files you upload): Retained only as long as needed to provide app functionality, diagnose issues, and prevent fraud or abuse. Deleted along with your account upon request.
• Website usage analytics (Google Analytics, Microsoft Clarity): Retained for up to 26 months, or a shorter period where configured.
• Marketing communications data: Retained until you unsubscribe or request deletion.
• Backups and archived copies: May persist in secure backups for up to 90 days after deletion before being fully purged.

To request deletion of your account or personal data, please email info@zhealth.net. We will respond within 30 days of receiving your request and confirm once deletion is complete, subject to the retention exceptions noted above.

7. Your Choices and Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Withdraw consent for the processing of your information.

You can exercise these rights by contacting us at info@zhealth.net.

8. Cookies and Tracking Technologies

Please refer to our Cookie Policy for information about the use of cookies and tracking technologies on our website.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@zhealth.net.

By using our website, mobile applications, and services, you agree to the terms of this Privacy Policy.

Thank you for choosing Z-Health Performance Solutions for your online educational needs!